benefits your group
Ask anyone what their biggest problem at work
It's probably not the reports, deadlines or computer glitches.
It's getting through it all with the people involved - both co-workers
Maybe you work with:
Penny -- who
what she wants?
who thinks she's informed you but you still don't have the facts?
and never acknowledges what you've said?
who no one really knows after three years because he just
kinda sits there?
The truth is: Penny and Joan do know what
they want but they don't express it well.
Quincy doesn't recognize that his way of getting to the point
drives other people nuts.
And Warren is intimidated by all three so he doesn't want to reveal
much about himself.
What does it all come down
Like it or not, the office is our second family. And life gives you about as much choice
for co-workers as does for siblings!
And even LESS choice about your clients. So the trick is to find the way to
When we like being with our co-workers and clients, we support
We go the extra mile for teammates, maybe without even
Studies show we produce better work in such an environment
and achieve greater
People who like being together show respect to one another,
curtailing a myriad of potential harassment suits.
we enjoy working with those around us, the company
gets satisfied, productive employees who want to stay
making the investment that the company puts into THEM pay
How Milo fits in
In my fifteen years of information technology work
for corporations and government agencies, I worked with all four of the
people above and hundreds of others -- all of whom ranged from loveable to
I actually liked working with Quincy
because I learned to work within his style -- through humor, good-naturedness, and effective communication. It was always a challenge, but
paid off repeatedly.
And he often told my boss how much easier I was to
work with than other supporting staff.
Really, I hadn't changed; my attitude
toward him had.
You and your staff can share in this
exciting way of facing the day
as part of a productive, supportive team.
will get you where you want to be!
created the community, creativity, and cooperation I've wanted to see from the
team leads. Even the most conservative ones were caught up in the momentum
and calling out their realizations after the exercises."
Patricia Clay, San Diego Gas and Electric, Supervisor